🏅 Making hybrid work experience-first
August 27, 2021
"Hybrid work" is a strong contender for buzzword of the year. As with most buzzwords, the concept isn't new. And it means different things to different people.
We use it to describe a setup where employees’ work schedule is split between home and office and/or staff is split between remote and onsite.
Whatever the combination of home and office, companies tend to feel strongly about which side they lean toward.
But it's not so much about being remote-first or office-first. It's about being experience-first.
Let's focus on the hybrid employee experience: the outcome of designing employee moments with onsite and remote scenarios in mind. We need to get past the theoretical stage and start creating hybrid workplaces employees love.
All the best,
Maresch from Back
All the best,
Alex from Back
New from Back
HYBRID WORK
Hybrid hiring: How to create a great candidate experience
Is your team back in the office? Have you switched to WFH forever? If you're like many organizations, you may have moved to a hybrid model – some mix of in person and remote work. Part one of our series on employee experience for hybrid workplaces is now live. Back's talent acquisition expert Joanne Kim will walk you through best practices for creating a great candidate experience (and stay tuned for deep dives on each stage of the employee lifecycle).
What we learned
Credit Karma's Colleen McCreary reminded us about the 3 Cs – "I find that the [people] processes, systems and tools are really just about providing clarity, context and consistency." [First Round Review]
"People quit bosses, not companies" may be the biggest lie in HR. Data shows that people decided to leave an organization for a host of reasons, including: pay (11%), a manager (12%), leadership (28%), and development opportunities (52%). [Culture Amp]
The great resignation caused a battle of benefits. According to one report, "Forty-one percent of surveyed employers said they have added more or different voluntary benefits to meet recruitment and retention objectives this year." [HR Dive]
Researchers identified 4 models for hybrid organizations. They differ in two ways: task context (relational vs transactional) and internationalization (how many countries). [HBR]
Good onboarding is hard to find. According to research by Gallup, just 12% of employees in the US say their company does a good job of onboarding – and remote onboarding is even trickier. [Gallup]
Overheard on Twitter
People ops jobs
🇺🇸 VP People at Productboard (San Francisco)
🇺🇸 VP of People Operations at Quartz Media Inc. (US/Flexible)
🇺🇸 Director, Employee Communications and Experience at Netlify (Remote)
🇩🇪 Chief of Staff - People & Culture at Forto (Berlin)
🇩🇪 Candidate Experience Coordinator at Sumup (Berlin)
🇩🇪 People Partner, Local Operations at Dance (Berlin)
🇩🇪 People Operations Specialist (HR Generalist) at scoutbee (Berlin/Würzburg)
🇪🇸 Senior People Operations Specialist at Choco (Barcelona)
🇩🇰 People & Culture Manager at Too Good To Go (Copenhagen)
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See you next time 👋
This newsletter is brought to you by Back. Back helps companies provide a seamless employee experience by giving them easy access to the support they need – from onboarding journey to parental leave request to payroll question.
